Customer Services

Support every step of the way

About Customer Service

We help people every day to live better lives. We’re here to get motorists back on the open road. After a flood, we help people return to their homes. When illness takes hold, we’re here to make it a little easier. We support our customers the whole way.

What we do

We know that life is unpredictable. That’s why we’re here to help whenever our customers need us. Whether that’s assisting our customers directly or leading and managing a whole team, we make sure we can take the time to listen and advise our customers right when they need it the most.

How we work

It’s not always easy to pick up the phone and ask for help, so when our customers call we try to put ourselves in their shoes. We’re always looking for people who treat others the way they’d like to be treated, who are able to listen, empathise and inspire trust. People who believe in themselves and take pride in delivering the best service possible.

Never stop learning

Adam Ingledew

Lead Speech Analyst

Analysing the way people speak is helping us to understand our customers better than we ever have before.

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Current jobs

Jobs currently available in Customer Services

We don't have any vacancies that match your search at the moment.

Why join us

Our people are our business. We’ll support you and give you all the tools you need to continually challenge yourself, take pride in what you do and fully enjoy your career with us.

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Where we are

You could join our teams in Birmingham, Bristol, Bolton, Cardiff, Eastbourne, Glasgow, Haverhill, Ipswich, Middlesbrough, Morecambe, Redhill, Royal Tunbridge Wells or Teeside. We’re also open to requests for flexible working locations where we are able to support this.

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