Communications Consultant - 6 month FTC

We’re seeking a dynamic Communications Consultant to join our team on a 6 month Fixed Term Contract. You’ll be responsible for developing and delivering a comprehensive communication and engagement strategy to support our Systems Thinking transformation. This fundamental role will help foster understanding, drive adoption, and encourage sustained behavioural change across AXA Health. By embedding new ways of working and shaping organisational mindset and culture, you’ll play a key part in ensuring effective two-way communication at all levels, ultimately supporting our ongoing commitment to organisational excellence and innovation.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) towards the end of 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Develop and implement a strategic communications and engagement plan aligned with the Systems Thinking programme objectives.
• Design and deliver targeted adoption nudges and behavioural change communications that resonate with diverse organisational layers.
• Create clear, compelling, and accessible content explaining Systems Thinking principles and benefits in simple, relatable terms.
• Craft messaging that promotes mindset shifts and supports cultural transformation, beyond procedural updates.
• Tailor communications for frontline, operational, and executive audiences to ensure relevance and impact.
• Lead storytelling initiatives, campaign design, and establish communication rhythms to sustain engagement and momentum.
• Monitor feedback channels, evaluate effectiveness, and adapt strategies to improve reach and resonance.
• Collaborate closely with the Systems Thinking team and the broader Communications team to ensure alignment and consistency.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Exceptional written and verbal communication skills, with the ability to craft engaging, clear, and persuasive messages for diverse audiences.
• Proven experience in developing and implementing comprehensive communication strategies, including behavioural change campaigns and adoption nudges.
• Skilled in storytelling, campaign planning, and creating engaging content across multiple channels and platforms, for example, intranet, digital, webinars, social media.
• Ability to tailor messages effectively for different audiences, including frontline staff, operational teams, and senior leadership.
• Confidence to challenge the status quo and think outside the box, bringing fresh perspectives rather than traditional approaches to the way we communicate.
• Interpersonal skills with the confidence to influence, build relationships, and foster collaboration across organisational levels.
• Analytical mindset to monitor feedback, measure engagement, and adapt strategies as needed.
• Experience in regulated industries, such as financial services, with a track record of successful behavioural change initiatives.
• Knowledge of Systems Thinking concepts and principles is highly desirable.

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of £50,000 to £55,000 dependent on experience
• Discretionary company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private health cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa-insurance.co.uk.

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Who we are:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.