Data Analyst - Fraud

Job description details

Job ref: 2025-3298

Closing date: 07/07/2025

Location:
Birmingham

Career area:
RISK MANAGEMENT


We’ve got an exciting opportunity to join our Fraud team in AXA UK, as a Data Analyst. As a Fraud Data Analyst, you’ll play a crucial role in safeguarding our organisation and making a significant impact in fraud prevention. In this exciting role, you’ll focus on large datasets whilst being responsible for uncovering patterns of fraud and potential risks.

You’ll have the opportunity to develop specialist skills in an evolving, fast-moving environment in the second line UK Fraud team. You’ll spend your time identifying potential fraud risks using data analytics and responding to alerts and queries generated by systems or contact requests via one of our mailboxes.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You will be required to attend one of our office locations for team meetings, visiting clients or attending industry events.

What you’ll be doing:

  • Handling data extracts for importing into databases (cloud/datalake) and manage data import specifications.
  • Conducting risk factor analysis and risk screenings on our new starters to ensure compliance and security.
  • Investigating data leakage incidents by assessing what information is being sent out, determining if it requires further investigation or action.
  • Conducting a comprehensive analysis of large datasets to identify potential fraud risks, patterns, and anomalies, utilising advanced analytical techniques.
  • Serving as the first responder for ad-hoc queries, triaging and expediting urgent or straightforward issues to ensure timely resolution.
  • Building and delivering MI reports.
  • Managing the fraud email inboxes and telephone mailboxes referring alerts to an appropriate fraud resource.
  • Overseeing fraud-related email inboxes and telephone mailboxes, triaging alerts and referring them to appropriate fraud resources for further investigation.
  • Tracking and documenting any risk incidents in the SCALA system, ensuring accurate records are maintained for ongoing risk assessments and reporting.
  • Responding to automated alerts generated by various fraud detection, malpractice, and data loss prevention tools, assessing their validity and escalating as necessary.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

  • Previous Data Analytics experience, with the ability to analyse large datasets to identify patterns, trends, and anomalies that may indicate fraudulent activity, is essential for this role.
  • Advanced IT technical skills using Office 365 including excel, access, SQL, power BI and similar query languages and PowerBI is essential.
  • Proficiency in data mining techniques and the ability to create predictive models to forecast potential fraud is desirable.
  • You’ll have a keen eye for detail, ensuring accuracy and precision in interpreting and reporting data including unusual behaviour that could suggest fraud.
  • The ability to present findings clearly using data visualisation tools, to communicate insights to stakeholders effectively.
  • The capacity to think critically and creatively to develop solutions and strategies for preventing and detecting fraud.
  • You’ll have both strong verbal and written communication skills, as these are essential for reporting findings and collaborating with other teams.
  • Awareness of fraud, audit, financial crime, or compliance matters, and detailed knowledge of the Insurance Market would be beneficial.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

  • Competitive annual salary of up to £38,000 dependent on experience
  • Annual company & performance-based bonus
  • Contributory pension scheme (up to 12% employer contributions)
  • Life Assurance (up to 10 x annual salary)
  • Private health cover
  • 25 days annual leave plus Bank Holidays
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
  • Wellbeing services & resources
  • AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to yasmin.conrad@axa-uk.co.uk.

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Who we are:

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.

What we offer

We acknowledge and appreciate the exceptional efforts of our people in protecting what matters most to our customers. In exchange we offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally.

Competitive Salary

Annual Bonus

25 - 28 Days Annual Leave

Volunteering Days

Pension Scheme

Life Assurance

Employee Discounts

AXA Share Plan

Gym Benefits

Retail Discounts

Wellbeing Apps

Voluntary Benefits

Our Values

Our Values shape what we do and how we do it.
They inspire, guide, empower & unite us.

Customer first

All our thinking starts with the customer

Integrity

We’re guided by strong moral principles

Courage

We speak our mind and act to make things happen

One AXA

Being together and being different makes us better

Inclusion

At AXA we have a culture of trust, respect and care, where everyone belongs. We have an ambition to become one of the most inspiring companies to work for, as such we’re committed to supporting employee needs, providing meaningful career development, and celebrating differences. We all have a role to play in ensuring a working environment in which everyone, regardless of who they are, can reach their true potential. 

Equal Opportunities

We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics. 

Accessibility Concierge

As a Disability Confident employer, we’re proud to offer our support and access to the AXA Accessibility Concierge. A unique, industry leading offering created to support and encourage candidates with long term health conditions or disabilities that may require alternative methods of applying or for reasonable adjustments during the recruitment process. Our trained Accessibility Concierge Ambassadors will have a conversation with you to identify the support you need and explain how you will be supported throughout the process. The service is available to all candidates, including those already employed by AXA. To ensure ease of access, every job advert lists a responsible Talent Acquisition contact, who’ll be able to connect you with the Accessibility Concierge if you require any support.

Disability Confident 'Offer of Interview' Scheme

AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long-term health condition. We participate in the Disability Confident ‘Offer of Interview’ scheme. This means a fair and proportionate number of candidates with long-term health conditions or disabilities who meet the essential criteria of a job, will be offered an interview.

  • You'll need to show you meet the essential criteria as detailed in the job advert or job description
  • You don’t need to share the details of your long term health condition or disability for your application to be considered under this scheme

As part of your application, you’ll be asked if you would like to ‘opt in’. To ensure ease of access, every job advert lists a responsible Talent Acquisition contact, who’ll be able to connect you with our Accessibility Concierge if you require any support.

Screening & Conduct

As a regulated financial services company, all successful candidates will be subject to pre-employment checks. Additionally, adherence to the Prudential Regulation Authority’s (PRA) Insurance Conduct Standards and the Financial Conduct Authority's (FCA) Conduct Rules will be required.

How we hire

There are 3 stages to our recruitment process; Application, Interview and Decision. This process provides an opportunity for us to get to know you, and for you to get to know us. We’re looking for people who share our values and ambition.

Application

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Interview

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Decision

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How we work

We know one size doesn't fit all so depending on our customer's needs, your unique circumstances and how your team operates we offer a blend of home and office-based working.

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