Optimizely Web & Digital Development Coordinator - 18 month FTC

Job description details

Job ref: 2025-2985

Closing date: 15/05/2025

Location:
Tunbridge Wells

Career area:
MARKETING

Salary:
Up to £34,000 dependent on experience


At AXA – Global Healthcare, we’re seeking a versatile web and digital delivery professional to join our dynamic team on an 18-month FTC. As a Web and Digital Development Coordinator, you’ll play a key role in delivering our digital output, utilising your expertise with the Optimizely CMS platform (formerly Episerver) to transform fully-formed briefs from across the business into clean, purposeful, and user-friendly web pages and journeys. Your work will be fundamental in delivering on business objectives within a highly regulated environment, ensuring that we never compromise on page experience. If you thrive in modular, block-based CMS systems, particularly with Optimizely v11/12 we’d love to hear from you, fluency in French would be a valuable asset.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

  • Support the web and digital team in prioritising, testing, and implementing development sprints.
  • Manage ad-hoc website changes and asset creation for high-profile ‘transform’ programs.
  • Assist in publishing content and experiences, ensuring they are on-brand and accessible.
  • Coordinate the creation of digital briefs, ensuring clarity and specificity.
  • Conduct peer reviews, evaluating work against style and standard checklists.
  • Manage a task backlog using scrum-style project management, including task scoping, hour estimation, daily updates, attendance at retrospectives, and kanban board updates.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

What you’ll bring:

Essential:

  • Expertise in the Optimizely (previously Episerver) CMS platform. We use v11/12 – headful version.
  • Comfortable working autonomously (and with the required transparency).
  • Capability to work with the basics of HTML, CSS, and Javascript (React framework).
  • Experience in coordinating and delivering broad programmes of work.
  • Change management experience.
  • Ability to conduct basic copy editing

Desirable:

  • Fluency in French.
  • Experience in scrum-style project management.
  • Knowledge of the key principles of UX, responsive design, CRO, basic technical SEO (including page experience measures), Flesch reading ease, and WCAG accessibility standards).

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

  • Competitive annual salary of up to £34,000 dependent on experience.
  • Discretionary company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 28 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to laura.venables@axa-uk.co.uk.

#LI-Hybrid

Who we are:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.

What we offer

We acknowledge and appreciate the exceptional efforts of our people in protecting what matters most to our customers. In exchange we offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally.

Competitive Salary

Annual Bonus

25 - 28 Days Annual Leave

Volunteering Days

Pension Scheme

Life Assurance

Employee Discounts

AXA Share Plan

Gym Benefits

Retail Discounts

Wellbeing Apps

Voluntary Benefits

Our Values

Our Values shape what we do and how we do it.
They inspire, guide, empower & unite us.

Customer first

All our thinking starts with the customer

Integrity

We’re guided by strong moral principles

Courage

We speak our mind and act to make things happen

One AXA

Being together and being different makes us better

Inclusion

At AXA we have a culture of trust, respect and care, where everyone belongs. We have an ambition to become one of the most inspiring companies to work for, as such we’re committed to supporting employee needs, providing meaningful career development, and celebrating differences. We all have a role to play in ensuring a working environment in which everyone, regardless of who they are, can reach their true potential. 

Equal Opportunities

We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics. 

Accessibility Concierge

As a Disability Confident employer, we’re proud to offer our support and access to the AXA Accessibility Concierge. A unique, industry leading offering created to support and encourage candidates with long term health conditions or disabilities that may require alternative methods of applying or for reasonable adjustments during the recruitment process. Our trained Accessibility Concierge Ambassadors will have a conversation with you to identify the support you need and explain how you will be supported throughout the process. The service is available to all candidates, including those already employed by AXA. To ensure ease of access, every job advert lists a responsible Talent Acquisition contact, who’ll be able to connect you with the Accessibility Concierge if you require any support.

Disability Confident 'Offer of Interview' Scheme

AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long-term health condition. We participate in the Disability Confident ‘Offer of Interview’ scheme. This means a fair and proportionate number of candidates with long-term health conditions or disabilities who meet the essential criteria of a job, will be offered an interview.

  • You'll need to show you meet the essential criteria as detailed in the job advert or job description
  • You don’t need to share the details of your long term health condition or disability for your application to be considered under this scheme

As part of your application, you’ll be asked if you would like to ‘opt in’. To ensure ease of access, every job advert lists a responsible Talent Acquisition contact, who’ll be able to connect you with our Accessibility Concierge if you require any support.

Screening & Conduct

As a regulated financial services company, all successful candidates will be subject to pre-employment checks. Additionally, adherence to the Prudential Regulation Authority’s (PRA) Insurance Conduct Standards and the Financial Conduct Authority's (FCA) Conduct Rules will be required.

How we hire

There are 3 stages to our recruitment process; Application, Interview and Decision. This process provides an opportunity for us to get to know you, and for you to get to know us. We’re looking for people who share our values and ambition.

Application

Read more

Interview

Read more

Decision

Read more

How we work

We know one size doesn't fit all so depending on our customer's needs, your unique circumstances and how your team operates we offer a blend of home and office-based working.

Read more View Office Locations

Our Glassdoor ratings

powered by Glassdoor

Glassdoor star rating is currently 4 / 5

4
CEO image

Tara Foley
CEO

99% Approve of Tara Foley
99 Ratings

Interview experience

Positive
61%
Neutral
20%
Negative
19%

Related jobs

We don't have any vacancies that match your search at the moment.

So we can let you know when suitable roles are available, please click the link below to join our global talent community.

Join AXA Talent Community