The organisation has changed a lot since I joined back in 1998. But one thing that hasn’t is the fact that our members needs come first. This stays at the heart of everything we do, including IT.
Our IT strategy is very much driven and based around business needs. We understand where the business wants to get to and we look at what we need to do to help them achieve that goal. Technology, by its very nature, is a fast-moving sector, which means there are always lots of new opportunities for us to try out new ways of doing things.
But it also presents a big challenge. We want to be there for the business and make sure we’re able to meet its demands. So there are always lots of projects going on simultaneously and we always look to achieve a lot in the timescale that we’re set, so we need to be fast-moving and dynamic to make sure we achieve what we set out to do.
Keeping up-to-date with current technology is a challenge in itself. Today, business is dependent on technology because that’s how we communicate with our consumers. From tablets and mobiles to the software that they use, we need to be able to keep up with that and make sure we’re interacting with them in the way they want us to.
We’re planning for the future when we don’t know what it looks like. And that’s the hardest bit. At the moment, we’re focused on transforming our digital capability and putting in place a service orientated architecture to meet the needs of our business.
Our people are a huge part of how we plan for the future. We’re always looking for people who have worked in a large .NET based technology environment and those who have good experience of integration software. More than that, they need to be good collaborators – the right attitude is very important. They need to be able to push boundaries, look for the best way to do things and be prepared to take risks. If you think you’ve got what it takes, have a look at our IT job opportunities, here.
Peter Reed is IT Director of AXA PPP Healthcare.