Telephone Counsellor - FTC
Job Reference 190001ES
Career area Healthcare
Specialism Clinical & Medical
Salary £24k to £28k dependent on experience
Closing date 14/06/2019
We currently have an exciting opportunity for an experienced Counsellor to join us on a 12 month fixed term contract.
As we continue to expand the growth and demand for mental health care within businesses via Employee Assistance Programmes and Private Medical Healthcare, we are looking to appoint Counsellors who can join our team. The ideal candidate will be looking to build upon their existing clinical skills and knowledge and to develop this further via our in-house Continued Professional Development programme created by our own team of psychologists who lead our clinical delivery.
Please be aware that if successful, we carry out PVG and Police Scotland checks as part of our offer process.
In this role, you will be supporting employees of businesses who have contracts with us to provide mental health care. Your role will be to provide clinical support via support calls, therapy assessments and delivering contracted therapy sessions via various formats. You will play a key role in determine what is the best clinical way forward for individuals and help navigate them to the right type of intervention. You will have the opportunity to work with a vast array of mild, moderate to severe clinical presentations. This can be from stress, anxiety, depression to attachment difficulties, substance abuse, trauma and personality disorders. You will also have the unique prospect to deliver managerial consultancy, providing guidance to managers who may be experiencing distress around their role.
You will be working within a multi-disciplinary team and be fully supported within the counselling team with access to psychologists for clinical escalation. We are looking for someone who can work across Monday to Sunday, between the hours of 8am and 11pm. Part time working hours will be considered, with the minimum being 22.5 hours per week.
Please note that this role will be based in our Glasgow Office.
The ideal candidate will have a minimum of a Post-Graduate Diploma in Counselling (any theoretical orientation) or equivalent, as well as being a member of an accredited body, such as BACP or BABCP and working towards your accreditation.
In addition, you will have experience of working with adults from age 16+ within a professional context. Ideally, this will have been gained within a corporate environment, allowing you to gain skills and knowledge around commerciality, conducting therapy assessments and making clinical recommendations for onward treatment.
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.
But never too big to care for every single person who works here. We’ve been recognised as one of the Sunday Times Top 25 Best Big Companies to work for. So when you join us, we promise to put our collective might behind you and your career.
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.
Our specialist Health Services team sits as part of the wider AXA PPP healthcare business, and encompasses a range of healthcare services and professionals. We are very fortunate to have a team culture focused on trust, support and flexibility, making Health Services the successful yet caring team it is today.
Our key areas include Occupational Health, Musculoskeletal, and Psychological Services, where we have experienced clinical and non-clinical staff such as nurses, Occupational Health Advisors, Occupational Health Practitioners, Aeromedical Examiners, physiotherapists, psychologists, counsellors, and coordinators. But as with any business, our team extends beyond that to finance professionals, IT gurus and customer experience consultants, all dedicated to providing an innovative and seamless service for our customers.
What We Offer
As well as offering a competitive salary, we also have an extensive benefits package:
Bonus scheme linked to your individual and the company's performance
Contributory pension scheme
25 days holiday + bank holidays
Interest free season ticket loan scheme
Share Plan Scheme
Discount on all AXA Insurance products, including insurance, breakdown cover & healthcare
Subsidised supervision in line with BACP guidelines
Internal CPD program
Important notice: We’ve recently become aware of a recruitment scam in which candidates are asked to be interviewed on Google Hangouts. It is not our policy to conduct interviews via Google Hangouts (we much prefer face-to-face), so if you have been asked to do this, please let the recruitment team know and we’ll do our best to advise you. Likewise, if you’re unsure if the person you’re speaking to is genuinely an AXA recruiter or the job you’re applying for is legitimately from AXA, please get in touch and we can check for you. We cannot be held responsible for any interviews conducted without our knowledge and authorisation. If you’re unsure and would like some advice, feel free to get in touch with our recruitment team.
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