Time to show us why you'll be great for AXA
As interviews can often be the toughest part of getting a job, we hope this section will provide you with some useful hints and tips to enable you to perform at your best.
Prior to interview
What you need to know about us
- Ensure you get all the information you need from the resourcing team or your agency.
- Make sure you have a copy of the job advert and that you've read it thoroughly, understand what we're looking for and have questions ready on aspects that you need further clarity on.
- Find out all about us on our websites: our products, our visions and values, recent press announcements and research the particular business area that this role will be part of.
- Ensure you know the time and place of the interview and the name and job titles of the interviewer(s).
- Plan your journey and build in contingency for traffic/accidents/parking/signing-in at reception. You'll make a better impression being early rather than late.
- Think of any questions you want to ask.
What we like to find out about you
- Make sure you can talk through your CV and experiences to date confidently, highlighting key areas of interest (bring a copy of your CV with you for easy reference).
- Clear motivations behind why you want this role and want to join us.
- Details of what you can bring to the role and the company and how your skills and experience are relevant and suitable to our requirements.
- Details on how you've performed in the past, the actions you took and behaviour you demonstrated to achieve this (see Behavioural/Competency based interviewing below).
The interview itself
Interviews at AXA typically contain behavioural based questions where we look for evidence of your past behaviours and compare these to behaviours that AXA value. This means that we'll require you to give specific, relevant, detailed and positive examples of things you've done during your career to date or from recent full-time education.
Behavioural questions will tend to be ‘open questions' that will require you to give detailed answers. A typical behavioural based question will start with:
- "Tell me about a time/situation..."
- "Describe to me..."
- "Give me an example..."
There will then be further probing questions that will look at:
- "How did you..."
- "What did you..."
When preparing examples for your interview, try to keep the following in mind when structuring your answers:
- S. Situation – Describe the situation you found yourself in.
- T. Tasks – What tasks did you identify that needed to be done?
- A. Actions – What actions did you actually take?
- R. Results – What was the outcome?
- R. Reflection – What did you learn?
Please feel free to bring in notes to the interview.
The key to these questions is ensuring that you have answered the question and have clearly articulated the scenario (size, scale, relevance, impact) and have demonstrated what you personally did, said or achieved within the scenario.
Behavioural interviews at AXA will form a major part in deciding who will be offered a role; so even if you have extensive experience and knowledge, if you are unable to articulate this through the behavioural questions, you may not be successful.
Preparation for your interview may seem like hard work – however, if you are fully prepared you will definitely feel more confident on the day and deliver a better performance.
After the interview
- Thank the interviewer for their time.
- Ask about the follow-up procedure, information on further stages and when you can expect to hear the outcome.
General interview hints and tips
- Enthusiasm! It's more enjoyable to interview people who show passion and interest and act like they want to work for us.
- Maintain good eye contact with the interviewer and show interest in what they are saying - everyone in the room is likely to have a say in whether to take your application further!
- Take notes with you on the scenarios you've prepared for easy reference. A pad and pen will also enable you to make notes on the points your interviewers are making (you can use this information to build on your questions later in the interview).
- If you are not sure of a question, ask the interviewer to reword it. Alternatively, ask the question back to them to ensure that you have understood it correctly.
- Keep your answers structured, focused and concise. It is best to start with an overview before expanding on the details.
- Don't answer with just a yes or a no – always expand.
- Always bear in mind that the interviewer are looking for evidence that you fit the role, so answer their questions accordingly.
- Be open and honest – there's little point in disguising the truth and ending up in a role that's wrong for you.
- Be mindful of your body language – make frequent eye contact, maintain good posture and don't fidget or fold your arms.
- Switch off your mobile phone.
Last year we helped over 350,000 people with private healthcare
Last year we helped over 1 million people travel on holiday with protection against what might go wrong
Last year we helped over 12,500 people fighting cancer
AXA Investment Managers received 100 awards in 2012 alone!
76 MILLION EUROS
Between 2008 and 2012, the AXA Research Fund has committed this amount globally to 308 projects
Last year we helped over 43,000 people get their homes back to normal after flooding
Last year we helped over 300,000 motorists get back on the road after accidents
That's how many customers we care for globally, with 13 million in the UK alone, specialising here in Wealth Management, Insurance and Healthcare
We're helping over 180,000 people save for their futures
We've come top of the league tables in insurance revenues globally since 2008, and we've been the no 1 insurance brand in the world every year since 2009 (Interbrand)
This many AXA Hearts in Action volunteers around the world helped underprivileged people in 2012
Last year we raised over £500,000 for our charities
The number of employees we have globally, working across 57 countries
The GIE AXA (groupement d'intérêt économique) houses the financial and real estate departments of Mutuelles Unies and Drouot. The name AXA, chosen in 1984 to designate the group, was not intended at the time to be used as a brand name.
La Providence and Le Secours, united under the Présence banner, join Drouot and Mutuelles Unies after Claude Bébéar's successful takeover bid. The seminar in the Ténéré desert of the Sahara laid the foundations for a unified group with just one name, AXA.
After the merger with AGP (Assurances du Groupe de Paris), followed by the acquisition of a controlling interest in its holding company (Compagnie du Midi), during a tense shareholders' meeting that pitted Claude Bébéar against Bernard Pagezy, AXA becomes France's second largest insurance company.
The number of agencies flying the AXA banner hits three thousand in France. A new organisation along regional lines results in the creation of ten regions and a shared information system. Drouot, Mutuelles Unies and Présence are legally combined.
With AXA Hearts in Action, volunteering in the community becomes an integral part of the Group's identity. AXA crosses the Atlantic to become a majority partner in Equitable, a life insurance institution in the United States.
Claude Bébéar announces his Ambition 2001: AXA will be number one by the next century. The first global advertising campaign is launched. The AXA seminar, or corporate meeting as it is called, is held in China. Objective: develop business in Asia.
After making important acquisitions in Australia and Japan, AXA announces its alliance with UAP, and becomes France's largest insurer and the world's second largest insurance and asset management company. Scope, the employee opinion survey, goes global for the first time in its history.
"Go ahead. Go ahead with AXA," proposed the new global corporate ad campaign.
Like Equitable in the United States, which became AXA Financial Inc, all AXA affiliates move to the AXA name in the Asia Pacific region. A plethora of acquisitions on every continent, including Nippon Dantai in Japan and a partnership with Minmetals in Shanghai, the first French-Chinese joint venture in life insurance.
Henri de Castries succeeds Claude Bébéar as chairman of the Management Board and announces his ambition: AXA will become the global leader in financial protection. AXA takes steps worldwide to buy out minority interests.
The time has come for cost-cutting and improving service quality to gain leadership in the business and become the standard setter in financial protection. AXA Way imposes process discipline.
A new acquisition is completed in the United States involving Mony (Mutual of New York). The Mediterranean region is created, bringing together subsidiaries in that part of the world and the Middle East. More than one out of two employees owns shares of AXA stock.
With Ambition 2012, AXA gives itself seven years to become the preferred company of its clients, employees and shareholders. The Northern European region is created, grouping together subsidiaries in Belgium, Luxembourg, the Netherlands, Germany and Switzerland. A year later, Winterthur, a Swiss company with numerous subsidiaries in Eastern Europe, joins AXA.
Protection through research: the AXA Research Fund is created to encourage scientific research into the prevention of major risks. AXA adopts a new signature – "redefining standards" – and three attitudes that guide its behaviour and commitments to customers: available, attentive and reliable.
AXA is present on every continent and in more than sixty countries. This scale bestows a high degree of responsibility on the Group. Irreproachable quality in every area is expected of a global leader. Faced with this challenge, its responsibility is to build trust and enhance it daily by offering tangible proof that it is deserved.