A few answers to some technical questions we've been asked
I have forgotten my password, what should I do?
Use the password reminder service. Just enter your email address and your password will then be emailed to you.
I have tried the password reminder link, but I’m still having trouble accessing my account – what should I do?
Email your query to our Resourcing team. Please note that this email is only to be used for resolving system access issues. If you have a query regarding your application you should contact the Recruiting Manager responsible for the post you applied for. The confirmation emails you received upon receipt of your initial registration or application will have contained a contact email address or telephone number for any queries you may have.
I have a query regarding my application, who should I contact?
The confirmation emails you received upon receipt of your initial registration or application will have contained a contact email address or telephone number for any queries you may have.
Are there any part time vacancies?
Yes, we do have part-time opportunities. Please refer to the description of each vacancy we advertise, as this will provide the details of the hours available.
I can't find a suitable role, can I send AXA my cv?
We encourage candidates to apply for particular jobs rather than applying speculatively.
Can you alert me when new jobs are available?
Of course. You can set up a bespoke email alert tailored to your criteria to your particular needs.
If my application is unsuccessful will someone let me know?
Of course. AXA's policy is to e-mail every single person who applies to let them know the outcome of their application, successful or not. If you reach interview stage we also provide feedback to every candidate.
Does AXA offer work experience?
Unfortunately AXA doesn't have a formal work experience programme. However, check back regularly as this is something we're looking to implement in the future.
Please can you clarify interview location, content and structure?
Take a look at our Search Jobs section. You'll find all the details you need on the process that we follow.
Do we have any gap year opportunities?
Unfortunately we don't offer gap year opportunities at present.
What identification will I need?/ What security/pre-employment checks will I undergo?
We ask all candidates to bring proof of eligibility to work in the UK We can accept a passport on its own, or a full birth certificate together with a P45 document (P45, P60, NI card, government agency letter). You'll also need to bring a proof of address. Our referencing checks also include employment/personal references as well as academic, medical and credit checks.
Do you provide relocation assistance?
For some roles we will offer relocation assistance. Please ask the contact you are given if this applies to the role you have applied for.
What happens to my application after I have applied?
Your details will be reviewed by our Resourcing team who create a shortlist of the most suitable candidates. This shortlist is then sent to the Hiring Manager.
How long will it take before I hear about a job I have applied for?
If you have been shortlisted we will e-mail you to let you know if you have been successful or not. Ordinarily, this process is completed within 5 working days of the closing date.
Is AXA an Equal Opportunities employer?
Someone at AXA has helped me apply. Can they benefit through referring me?
Yes they can. You'll need to insert their work e-mail address in your application when asked the question, where did you hear about this vacancy?
If I am unsuccessful for a position when can I re-apply?
We'd ask you to withhold from reapplying for at least six months.
Where do I look for career information about the AXA group outside of the UK?
For opportunities with AXA companies outside of the UK please visit http://www.axa.com/en/careers/.
Last year we helped over 350,000 people with private healthcare
Last year we helped over 1 million people travel on holiday with protection against what might go wrong
Last year we helped over 12,500 people fighting cancer
AXA Investment Managers received 100 awards in 2012 alone!
76 MILLION EUROS
Between 2008 and 2012, the AXA Research Fund has committed this amount globally to 308 projects
Last year we helped over 43,000 people get their homes back to normal after flooding
Last year we helped over 300,000 motorists get back on the road after accidents
That's how many customers we care for globally, with 13 million in the UK alone, specialising here in Wealth Management, Insurance and Healthcare
We're helping over 180,000 people save for their futures
We've come top of the league tables in insurance revenues globally since 2008, and we've been the no 1 insurance brand in the world every year since 2009 (Interbrand)
This many AXA Hearts in Action volunteers around the world helped underprivileged people in 2012
Last year we raised over £500,000 for our charities
The number of employees we have globally, working across 57 countries
The GIE AXA (groupement d'intérêt économique) houses the financial and real estate departments of Mutuelles Unies and Drouot. The name AXA, chosen in 1984 to designate the group, was not intended at the time to be used as a brand name.
La Providence and Le Secours, united under the Présence banner, join Drouot and Mutuelles Unies after Claude Bébéar's successful takeover bid. The seminar in the Ténéré desert of the Sahara laid the foundations for a unified group with just one name, AXA.
After the merger with AGP (Assurances du Groupe de Paris), followed by the acquisition of a controlling interest in its holding company (Compagnie du Midi), during a tense shareholders' meeting that pitted Claude Bébéar against Bernard Pagezy, AXA becomes France's second largest insurance company.
The number of agencies flying the AXA banner hits three thousand in France. A new organisation along regional lines results in the creation of ten regions and a shared information system. Drouot, Mutuelles Unies and Présence are legally combined.
With AXA Hearts in Action, volunteering in the community becomes an integral part of the Group's identity. AXA crosses the Atlantic to become a majority partner in Equitable, a life insurance institution in the United States.
Claude Bébéar announces his Ambition 2001: AXA will be number one by the next century. The first global advertising campaign is launched. The AXA seminar, or corporate meeting as it is called, is held in China. Objective: develop business in Asia.
After making important acquisitions in Australia and Japan, AXA announces its alliance with UAP, and becomes France's largest insurer and the world's second largest insurance and asset management company. Scope, the employee opinion survey, goes global for the first time in its history.
"Go ahead. Go ahead with AXA," proposed the new global corporate ad campaign.
Like Equitable in the United States, which became AXA Financial Inc, all AXA affiliates move to the AXA name in the Asia Pacific region. A plethora of acquisitions on every continent, including Nippon Dantai in Japan and a partnership with Minmetals in Shanghai, the first French-Chinese joint venture in life insurance.
Henri de Castries succeeds Claude Bébéar as chairman of the Management Board and announces his ambition: AXA will become the global leader in financial protection. AXA takes steps worldwide to buy out minority interests.
The time has come for cost-cutting and improving service quality to gain leadership in the business and become the standard setter in financial protection. AXA Way imposes process discipline.
A new acquisition is completed in the United States involving Mony (Mutual of New York). The Mediterranean region is created, bringing together subsidiaries in that part of the world and the Middle East. More than one out of two employees owns shares of AXA stock.
With Ambition 2012, AXA gives itself seven years to become the preferred company of its clients, employees and shareholders. The Northern European region is created, grouping together subsidiaries in Belgium, Luxembourg, the Netherlands, Germany and Switzerland. A year later, Winterthur, a Swiss company with numerous subsidiaries in Eastern Europe, joins AXA.
Protection through research: the AXA Research Fund is created to encourage scientific research into the prevention of major risks. AXA adopts a new signature – "redefining standards" – and three attitudes that guide its behaviour and commitments to customers: available, attentive and reliable.
AXA is present on every continent and in more than sixty countries. This scale bestows a high degree of responsibility on the Group. Irreproachable quality in every area is expected of a global leader. Faced with this challenge, its responsibility is to build trust and enhance it daily by offering tangible proof that it is deserved.