The AXA Group of companies takes your privacy very seriously
By proceeding with access to the Website you are deemed to have accepted the Terms and Conditions. If you do not agree with the Terms and Conditions, then please refrain from accessing or using the Website.
Any personal information you supply to AXA UK via the Website (and by other means) will be treated in accordance with the Data Protection Act 1998 and other legislation intended to protect your personal information and privacy (see Your Personal Data and Your Legal Rights).
The Website has links to websites of other companies within the AXA Group and to selected third party websites. Each AXA Group company’s website will contain similar details to those set out below, but which may be more specific to their business and we recommend that you check these if you visit their websites. We also recommend that you check the terms and conditions and privacy statements on all external websites before using such websites (see Third Party Links).
AXA UK sends cookies to your computer from the Website. Cookies are pieces of information that a website transfers to your computer's hard disc for record keeping purposes. Cookies can make the Internet more useful to you because they contain information about your preferences on particular websites, which allows website owners to provide more useful features for their users. For more information on Cookies please visit http://www.allaboutcookies.org/.
Should you wish to refuse to accept cookies or restrict the data that we collect through our tracking software, you can alter your cookies setting in your browser. However, if you choose to alter your cookies setting in your browser you may be unable to access parts of the Website.
What Information Do We Collect and How?
The personal information AXA UK collects through the Website may include details such as your name, e-mail address, postal address, telephone number and date of birth and bank or credit card details.
Personal information is collected by AXA UK on the Website:
- via enquiry, registration, claim forms, feedback forms and forums;
- when you purchase any of our products or services;
- when you fill out a survey, or vote in a poll on this website;
- through applications;
- through feedback forms and web analytics tags; and
- when you provide your details to us either online or offline.
What Will the Information We Collect Be Used For?
We may use the information we collect to send you information about our products and services and any other services described in our Website. We may also use the information we collect for analytical purposes and to assist us in improving our processes, products and services. We will also use information collected to safe-guard against fraud and money laundering. We are required to report details of some suspicious activities to the Serious Organised Crime Agency (“SOCA”).
If you provide personal information via the Website, you will be told what the information you provide will be used for before the information is submitted to us and you will have the chance to withhold or withdraw your consent for a use other than as listed above. We may send this information in confidence to companies within the AXA Group and other companies acting on our instructions, including those outside of the European Economic Area.
Security of Personal Data
AXA UK will take all reasonable steps to ensure that any personal data that you provide via the Website is kept secure. Although we endeavour to protect your personal data, because of the nature of the Internet, we cannot guarantee the security of your data transmitted to the Website and any inward transmission of data is carried out at your own risk.
Your Personal Data and Your Legal Rights
Any personal information you supply to AXA UK via the Website or via any third party website will be treated in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.
AXA UK is committed to delivering the rights that the Data Protection Act 1998 and Privacy and Electronic Communications Regulations provides to individuals. Amongst these are:
- the right to object to your personal information being used for direct marketing. We will give you the ability to object to this, and where required we will ensure we obtain your consent before undertaking marketing; and
- the right to request a copy of the personal information AXA UK holds about you. To do this, please write to us with full details of what you require enclosing a cheque or postal order for £10 payable to AXA UK plc, at the following address:
Data Protection Officer
AXA UK plc
5 Old Broad Street
Errors and Omissions
If you believe that there may be an error in any of the information that you have submitted via the Website, please email: firstname.lastname@example.org.We will review your records as soon as possible.
Third Party Links
We do not intentionally collect any information via the Website from children under 16 years of age, and unless the information was collected in connection with a policy claim, shall delete the details of such users when a parent or guardian notifies us that any details have been obtained from their child.
If you have a complaint in relation to the Website, please contact us at the following address:
AXA UK plc
5 Old Broad Street
Wherever the name “AXA” is used on the Website, this implies one or more of the following companies within the AXA Group of companies, which may offer products or services on the Website. Further details can be found on the respective companies’ websites.
AXA Insurance UK plc, trading as AXA Insurance and AXA Solutions, a public company limited by shares incorporated in England and Wales with company number 078950 and whose registered office is at 5 Old Broad Street, London, EC2N 1AD.
Architas Multi-Manager Limited, a private limited company incorporated in England and Wales with company number 06458717 and whose registered office is at 5 Old Broad Street, London, EC2N 1AD.
AXA Portfolio Services Limited, a private limited company incorporated in England and Wales with company number 1128611 and whose registered office is at 5 Old Broad Street, London, EC2N 1AD. AXA Portfolio Services Limited trades as Architas, AXA Self Investor and Architas.
AXA Wealth Services Limited, a private limited company incorporated in England and Wales with company number 02238458 and whose registered office: 5 Old Broad Street, London, EC2N 1AD.
Winterthur Life UK Limited a private limited company incorporated in England and Wales with company number 3116645 and whose registered office is at 5 Old Broad Street, London, EC2N 1AD.
AXA Wealth Limited, a private limited company incorporated in England and Wales with company number 01225468 and whose registered office is at 5 Old Broad Street, London, EC2N 1AD.
AXA PPP Healthcare Limited, a private limited company incorporated in England and Wales with company number 03148119 and whose registered office is at 5 Old Broad Street London EC2N 1AD.
Swiftcover Insurance Services Limited, a private limited company incorporated in England and Wales with company number 05298352 and whose registered office is at 5 Old Broad Street London EC2N 1AD.
Bluefin Group Limited, a private limited company incorporated in England and Wales with company number 05936990 and whose registered office is at 5 Old Broad Street London EC2N 1AD.
AXA Direct Limited, a private limited company incorporated in England and Wales with company number 02204119 and whose registered office is at 5 Old Broad Street London EC2N 1AD.
AXA UK plc
Registered Company Number: 02937724
Registered Office: 5 Old Broad Street London EC2N 1AD
Last year we helped over 350,000 people with private healthcare
Last year we helped over 1 million people travel on holiday with protection against what might go wrong
Last year we helped over 12,500 people fighting cancer
AXA Investment Managers received 100 awards in 2012 alone!
76 MILLION EUROS
Between 2008 and 2012, the AXA Research Fund has committed this amount globally to 308 projects
Last year we helped over 43,000 people get their homes back to normal after flooding
Last year we helped over 300,000 motorists get back on the road after accidents
That's how many customers we care for globally, with 13 million in the UK alone, specialising here in Wealth Management, Insurance and Healthcare
We're helping over 180,000 people save for their futures
We've come top of the league tables in insurance revenues globally since 2008, and we've been the no 1 insurance brand in the world every year since 2009 (Interbrand)
This many AXA Hearts in Action volunteers around the world helped underprivileged people in 2012
Last year we raised over £500,000 for our charities
The number of employees we have globally, working across 57 countries
The GIE AXA (groupement d'intérêt économique) houses the financial and real estate departments of Mutuelles Unies and Drouot. The name AXA, chosen in 1984 to designate the group, was not intended at the time to be used as a brand name.
La Providence and Le Secours, united under the Présence banner, join Drouot and Mutuelles Unies after Claude Bébéar's successful takeover bid. The seminar in the Ténéré desert of the Sahara laid the foundations for a unified group with just one name, AXA.
After the merger with AGP (Assurances du Groupe de Paris), followed by the acquisition of a controlling interest in its holding company (Compagnie du Midi), during a tense shareholders' meeting that pitted Claude Bébéar against Bernard Pagezy, AXA becomes France's second largest insurance company.
The number of agencies flying the AXA banner hits three thousand in France. A new organisation along regional lines results in the creation of ten regions and a shared information system. Drouot, Mutuelles Unies and Présence are legally combined.
With AXA Hearts in Action, volunteering in the community becomes an integral part of the Group's identity. AXA crosses the Atlantic to become a majority partner in Equitable, a life insurance institution in the United States.
Claude Bébéar announces his Ambition 2001: AXA will be number one by the next century. The first global advertising campaign is launched. The AXA seminar, or corporate meeting as it is called, is held in China. Objective: develop business in Asia.
After making important acquisitions in Australia and Japan, AXA announces its alliance with UAP, and becomes France's largest insurer and the world's second largest insurance and asset management company. Scope, the employee opinion survey, goes global for the first time in its history.
"Go ahead. Go ahead with AXA," proposed the new global corporate ad campaign.
Like Equitable in the United States, which became AXA Financial Inc, all AXA affiliates move to the AXA name in the Asia Pacific region. A plethora of acquisitions on every continent, including Nippon Dantai in Japan and a partnership with Minmetals in Shanghai, the first French-Chinese joint venture in life insurance.
Henri de Castries succeeds Claude Bébéar as chairman of the Management Board and announces his ambition: AXA will become the global leader in financial protection. AXA takes steps worldwide to buy out minority interests.
The time has come for cost-cutting and improving service quality to gain leadership in the business and become the standard setter in financial protection. AXA Way imposes process discipline.
A new acquisition is completed in the United States involving Mony (Mutual of New York). The Mediterranean region is created, bringing together subsidiaries in that part of the world and the Middle East. More than one out of two employees owns shares of AXA stock.
With Ambition 2012, AXA gives itself seven years to become the preferred company of its clients, employees and shareholders. The Northern European region is created, grouping together subsidiaries in Belgium, Luxembourg, the Netherlands, Germany and Switzerland. A year later, Winterthur, a Swiss company with numerous subsidiaries in Eastern Europe, joins AXA.
Protection through research: the AXA Research Fund is created to encourage scientific research into the prevention of major risks. AXA adopts a new signature – "redefining standards" – and three attitudes that guide its behaviour and commitments to customers: available, attentive and reliable.
AXA is present on every continent and in more than sixty countries. This scale bestows a high degree of responsibility on the Group. Irreproachable quality in every area is expected of a global leader. Faced with this challenge, its responsibility is to build trust and enhance it daily by offering tangible proof that it is deserved.