Category: Employee story

How to know if you’d make an amazing Claims Handler

It’s not always obvious which route we should take in life, even if we have our destination in mind. So how would you know if becoming a Claims Handler could be right up your street? Well, that’s the position that Louise found herself in after she took a break from working full-time to focus on her family. Thankfully for Louise (and [...]

categories: AXA people  Claims  Customer Service  Employee story 

How to change the game in customer service. Literally!

What’s life really like for our award-winning AXA Ipswich customer service team? We want all our Customer Service people to develop their careers and have access to the training they need to continue to provide exceptional service to our customers. So we spoke to Stephanie Challis, a Customer Service Representative at AXA Ipswich to find out how she’s [...]

categories: AXA people  Customer Service  Employee story 

My Dyslexia: Thinking around problems

Annabel Smith, one of our Actuarial Analysts, joined AXA a month ago and loves putting her maths skills to the test every day. [...]

categories: Actuaries  AXA people  Dyslexia  Employee story 

Ideas, strategy and connected thinking – Charlie’s dyslexia story

At AXA, we believe diverse teams are more successful than ones where everyone is the same. Here, Charlie Beadle explains how he’s been supported with his dyslexia and the importance of looking at your strengths. [...]

categories: AXA people  Dyslexia  Employee story  Life at AXA 

3 top tips for working parents, by a working parent

Having been a working parent for over 27 years, you would have thought I’d be an expert at juggling working life and parenthood by now. But the truth is, there is truly no right way of managing both at the same time. That said, here are a few tips I’ve learnt over the years to help me manage my time better and make the most of both… [...]

categories: AXA people  Careers advice  Employee story  Working Parents