Category: AXA Personal Direct and Partnerships

With change comes innovation and improvement

Hi, I’m Jonathan Marlow and I’m a Digital Partnership Manager. At AXA we offer our own insurance products direct to customers and also work with other companies to help them meet their customers’ insurance needs. Current partners include Marks & Spencer, British Gas, TUI and Lloyds Bank. I look after and manage the websites of these external partners, working with developers [...] [...]

categories: AXA people  AXA Personal Direct and Partnerships 

Come along to our Careers Open Day on Thursday 23rd October

If you’d like a taste of what it’s like to work at AXA, come along to the AXA Direct and Partnerships a Careers Open Day on Thursday 23rd October – we’d love to meet you. You’ll find us at Unit 2, Century Place, Lamberts Road, Tunbridge Wells TN2 3EH from 10am to 12noon and 4.30pm [...]

categories: AXA Personal Direct and Partnerships 

With scale comes great opportunity

Hi, my name’s Matt Lucas and I’m a Technical Liability Handler for cross-border disputed claims and I’m responsible for our portfolio of defended litigation, which is any case with court proceedings which we have chosen to defend. My role is really varied and there are always lots of different outcomes and processes going on at the same time. All this means I [...]

categories: AXA people  AXA Personal Direct and Partnerships 

An interesting insight into our brand new Claims Academy

Here at AXA UK, we have a range of Management Academies in place to provide exciting learning frameworks that are designed to give every single employee the best possible learning and development opportunities. Our Claims Academy in our Direct and Partnerships (D&P) business, developed from within AXA and alongside professional body the Chartered Insurance Institute, is the newest of five academies within AXA [...]

categories: AXA people  AXA Personal Direct and Partnerships 

Complaints handling is challenging but hugely rewarding too

The world of complaints resolutions may be challenging but as Mark Harris, Quality Director at AXA Direct & Partnerships, explains, the ability to turn customers' dissatisfaction into satisfaction is hugely rewarding, too. What jobs did you have before joining AXA? I’ve only ever worked in financial services. Over the last 25 years I have worked for Prudential, Churchill and RBS [...] [...]

categories: AXA Personal Direct and Partnerships